PRIVACY POLICY
1.1 INTRODUCTION
1.1. We are committed to protecting the privacy of our site visitors; in this policy we explain how we will handle your personal information.
2. COLLECTION OF PERSONAL INFORMATION (PERSONAL DATA)
2.1. We may collect, store and use the following types of personal information: name; address; phone number; Email address; IP address.
2.2. After registering on the site or placing the first order, this information is already stored in our internal systems, and our site simply confirms you as a client of the "ERTeqOOB" company. We will never collect sensitive information about you without your express permission. The information we store will always be accurate and up-to-date. You can check the information we hold about you by sending us an email. If you find any inaccuracies, we will remove or correct them immediately. The personal information we hold will be held securely in accordance with our internal security policies and legislation.
2.3. We will not share or sell your information. We may use technology to track the behavior patterns of visitors to our site. If you have any questions / comments about privacy, please email us at academy@erteqoob.com. Before disclosing another person's personal information, you must obtain that person's consent both to the disclosure and to the processing of that personal information in accordance with this policy.
3. USE OF INFORMATION
3.1. We use the information you provide for the following purposes:
3.1.1. sending information about the status of your request or order;
3.1.2. sending informational materials, offers and promotions that we think will be of interest to you;
3.1.3. improving the design and content of the site;
3.1.4. to better understand the behavior of our customers and registered users of the site;
3.1.5. to conduct other joint marketing and advertising activities focused on our products and services;
3.1.6. to place advertisements through various social media and other internet platforms (e.g. Google, Facebook);
3.1.7. we use cookies to provide you with the best experience on the site and to allow us and third parties to tailor the ads you see on our site;
3.1.8. to cooperate with professional service providers, such as advertising agencies and advertising partners, to share relevant advertising content through social media advertising.
3.2. When you place an order, we need to know your name, phone number and email address. This allows us to process and fulfill your order and notify you of the status of your order.
4. COOKIES, WEB BEACONS AND OTHER TECHNOLOGIES
4.1. The site https://www.erteqoob-online.com.ua collects information about your behavior on our site and page visits for the purpose of obtaining visit statistics and the effectiveness of site use, forming a personal approach and adapting our services to the interests of each user. We do this using various technologies, one of which is cookies. This is data that a website can send to your browser and it will be stored on your computer for further identification of the site.
4.2. Most often, cookies are used to evaluate the effectiveness of websites (for example, to measure the number of visitors and the duration of their stay on the site), to identify the most interesting and visited topics and pages, as well as to ensure ease of navigation and use of the site, without collecting any any personal information. Also, cookies can be used to form a personal approach based on the user's existing experience of interaction with the site and its preferences. Over time, this information allows us to improve the user experience.
4.3. Cookies are usually divided into session and permanent cookies. Session cookies help to navigate the website efficiently, so information requested once within the session will not be requested again. Session cookies are stored in temporary memory and are erased when the browser is closed. Permanent cookies save user settings for current and subsequent visits (for example, they simplify authorization on the site - they allow you to remember user credentials). They are stored on the hard drive of a computer or on the drive of a mobile device and are activated when the browser is launched. We use permanent cookies to store information, for example, about the user's language and country.
4.4. If you no longer want to receive cookies, or if you want to be informed about the receipt of cookies, adjust your web browser. However, if you turn off all cookies, you will not be able to use some services and functions of the site.
5. DIRECTED (TARGETED) ADVERTISING
5.1. We use cookies, Google Remarketing Tag, Facebook Pixel and other advertising technologies in order to send you advertising in accordance with your individual interests and preferences. This section of the Privacy Policy provides additional information on this topic.
5.2. You can see our personalized advertising on the Internet, which depends on your interests. These data give us the opportunity to adjust the appeal to the user and the client taking into account his demographic interests, as well as to use contextual advertising and personalize the offer of services. We use this information to display advertisements that may interest you. This process helps us evaluate the effectiveness of marketing tools and advertising campaigns. You can refuse the display of targeted advertising by visiting the following sites: www.aboutads.info/choice, www.networkadvertising.org/managing/opt_out.asp, www.evidon.com.
5.3. Please note: even if you turn off this option, you will still see advertising on the Internet, but it will not be targeted to your individual interests.
6. CROSS-BORDER TRANSFER OF DATA
6.1. The information we collect may be stored, processed and transferred between any countries in which we operate so that we can use the information in accordance with this policy.
6.2. Personal information that you publish on our site or submit for publication on our site may be available over the Internet worldwide. We cannot prevent the use and misuse of such information by others.
7. SECURITY OF PERSONAL INFORMATION
7.1. We take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal information.
7.2. We store all personal information you provide on our secure servers.
7.3. All electronic financial transactions concluded through our website will be protected by encryption technology.
7.4. You acknowledge that the transmission of information over the Internet is inherently dangerous, and we cannot guarantee the security of data sent over the Internet.
7.5. You are responsible for maintaining the confidentiality of the password you use to access our website; we will not ask for your password (except when we use it to log in to our site).
8. UPDATE OF THIS POLICY
8.1. We may update this policy from time to time by posting a new version on our site.
8.2. You should periodically check this page to ensure that you are happy with any new changes to this Policy.
8.3. We may notify you of changes to this policy by email.
9. YOUR RIGHTS
9.1. You can instruct us to provide you with any personal information we hold about you; for this you need:
9.1.1. get proof of your identity;
9.1.2. request processing may take up to 28 days.
9.2. We may retain the personal information you request to the extent permitted by law.
9.3. You can prevent us from processing your personal information for marketing purposes at any time.
9.4. Please let us know if the personal information we hold about you needs to be corrected or updated.
9.5. In practice, you will usually give your consent in advance to our use of your personal information for marketing purposes, or we will give you the opportunity to opt out of our use of your personal information for marketing purposes.
10. LEGAL INFORMATION
10.1. This Privacy Policy meets the requirements of the legislation of Ukraine on the protection of personal data, as well as the requirements of the legislation of most CIS countries and contains detailed information about data, purposes and methods of their collection, processing, use and protection.
10.2. Note for EU Users: this Privacy Policy has been prepared to fulfill the obligations stipulated by the General Data Protection Regulation (EU Regulation 2016/679 of April 27, 2016 or GDPR - General Data Protection Regulation).
11. OUR DETAILS
This site is owned and operated by “ERTeqOOB”.
You can contact us by sending us a letter at the address provided, or by email at academy@erteqoob.com.